Virgin America also called Virgin Atlantic, offers an online help desk for its customer care. You can avail of Virgin America Customer Service through the website available 24/7. It helps with booking flexibilities, travelling advice, account access and password setting, missing confirmations, payments and charges, Virgin Atlantic flight status, real-time alerts and COVID-19 updates, delayed/cancelled flights, reservations, baggage and refunds, and other services. You can also up with the Virgin Atlantic Customer Care team via the help desk, available Monday through Sunday from 7:00 am to 7:00 pm ET.
You can avail of Virgin America Customer Support via live chat. The Virgin Atlantic Customer Service chat is an automated chatbot assistant available 24/7 through the website or mobile app. It helps with travel vouchers, travelling advice, flight status, reservation and cancellation services, charging and refunding, rebooking, and other services.
Rather than a live chat, you can also chat with Virgin America Customer Support via the following social accounts;
Facebook: https://web.facebook.com/virginatlantic
Twitter: https://twitter.com/virginatlantic
Instagram: https://www.instagram.com/virginatlantic
YouTube: https://www.youtube.com/user/virginatlantic
If you are a Twitter or Facebook user, you can avail of the fastest Virgin America Customer Service. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter Virgin Atlantic Customer Care, and you will get a reply in a few minutes. It is available 24/7.
Virgin Atlantic Customer Service Phone Number
The best way to contact Virgin America Customer Care is via phone numbers. The Virgin America Customer Service phone number is 1 877 359 8474 (toll-free). You can also call on 1 800 862 8621 (for customer service, reservation and flying club) and 1 800 744 7477 (for international customer support). Call-back service is not available on all the above numbers. Virgin Atlantic Customer Service hours are Monday through Sunday from 7:00 am to 8:00 pm ET. But the best time to call is at 8:30 am ET.
Another way to avail of Virgin America Customer Care is via email. The Virgin Atlantic Customer Service email is special.assistance@virginholidays.com. You can also email data.protection@fly.virgin.com (for Virgin Atlantic legal support), groups@virginholidays.com (for reservation service) or via filling out a feedback/complaints form through the website or via the mobile app.
Virgin America Customer Service offers a mobile app for its customer support. The Virgin America mobile app is available for all Android and iPhone users. It helps with flight status, reservations, payments and charges, refunding, Virgin Atlantic near-me, technical support, and other services. You can also contact the Virgin Atlantic Customer Care team via the mobile app, available Monday through Sunday from 7:00 am to 7:00 pm EST.