MetLife is a metropolitan life insurance service company that offers an online support centre for customer support. You can avail of MetLife Customer Service 24/7 via the support centre available on the official website. The support centre helps with account management, getting insurance, making/chasing a claim, billing and payments, coverage questions, overcharging complaints and refunding, technical support, MetLife Insurance login, renewing coverage, claim status, real-time updates, insurance policy and inquiries, and other services. It also allows you to up with the MetLife Customer Service live person via the help desk, available Monday through Friday from 9:00 am to 9:00 pm EST.
MetLife Customer Service offers an online mobile app to aid its customer care. The MetLife mobile app is available for all Android and iPhone users. It helps with benefits and rewards, discount inquiries, billing and payments, charges and plans, technical support, MetLife near-me, membership inquiries, real-time alerts and updates, coverage questions, status claims and updates, account access and password resetting, overcharging complaints and refunding, and other services. You can also contact with MetLife Customer Care team via the mobile app, available Monday through Friday from 9:00 am to 9:00 pm EST.
Another way to get in touch with MetLife Customer Care is via email. The MetLife Customer Service Email is [email protected]. You can also mail to [email protected] (for career support) and by filling out a MetLife Customer Support feedback/complaint form, available via the official website or the mobile app.
MetLife Customer Support Phone Number
The best way to contact MetLife Customer Care is via phone numbers. The MetLife Customer Service Phone Number is 1-800-METLIFE (1 800 638 5433, toll-free). You can also call on 1 800 842 9368 and 1 877 638 2862 (for MetLife Customer Service), 1 800 638 3012 (for general info), 1 800 422 4272 and 1 800 438 6381 (for auto and home policies), and 1 212 578 9415 (for MetLife media support). Call-back service is not available on all the above numbers. MetLife Customer Support Hours are Monday through Friday from 6:00 am to 10:00 pm EST and Saturday from 6:00 am to 6:00 pm EST, excluding public or national holidays. But the best time to call is at 9:45 am EST.
MetLife Customer Service does not have a live chat medium for its customer care. But you can still chat with MetLife Customer Support live representative via the following social accounts;
If you are a Twitter or Facebook user, you can avail of the fastest MetLife Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter MetLife Insurance Customer Care. It is available 24/7.