USPS offers an online help desk to aid its customer support. US Postal Service Customer Service is available 24/7 through the website. It helps with USPS tracking and status, account access and password resetting, package tracking or missing, charges and refunding, technical support, change of address, problems with the delivery, filing a claim, real-time alerts and COVID-19 updates, payments and billing, postal codes, US Postal Service near-me, and other services. You can also up with the US Postal Service Support real person through the help desk, available Monday through Friday from 8:00 am to 8:00 pm ET.
US Postal Service Customer Care does not support live chat. But you can avail of USPS Customer support via a mobile app. The USPS mobile app is available for all Android and iPhone users. It helps with package tracking, informed delivery, stamp purchasing, prices and payments, N-shipping, USPS customer service tracking, zip codes, account access, charges and refunding, pick-up schedule, mail holding, delivery address and technical support, and other services. You can also contact the US Postal Customer Care team by filling out a feedback/complaint form via the mobile app.
Another way to avail of US Postal Service Customer Care is via email. The USPS Customer Service emails are customer service@USPS.com and support@USPS.com. You can also mail to privicy@uups.com (for privacy inquiries), uspstechnicalsupport@mailps.custhelp.com (for USPS technical support) or by filling out a feedback/complaint form through the website or mobile app.
USPS Customer Service Phone Number
The best way to contact USPS Customer Care is via phone numbers. The US Postal Customer Service number is 1 800 275 8777 (toll-free). You can also call on 1 800 222 1811 (USPS tracking number customer service), 1 800 610 8734 (for free shipping), 1 844 737 7826 (for USPS stamps and postal store orders), 1 800 344 7779 (for technical support) and 1 800 877 8339 (for TTY customer care). Call-back service is not available on all the above numbers. US PostalCustomer Service hours are Monday through Friday from 8:00 am to 8:00 pm ET and Saturday from 8:00 am to 6:00 pm ET. But the best time to call is at 8:15 am ET.
Rather than a live chat, you can chat with the US Postal Customer Support via the following social accounts;
Facebook: https://www.facebook.com/USPS
Twitter: https://twitter.com/usps
Instagram: https://www.instagram.com/uspostalservice
Pinterest: https://www.pinterest.com/uspsstamps
LinkedIn: https://www.linkedin.com/company/usps
YouTube: https://www.youtube.com/c/usps
If you are a Twitter or Facebook user, you can avail of the fastest US Postal Service Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter USPS Customer Care, and you will get a reply in a few minutes. It is available 24/7.