BB & T Bank is a bank holding company now rebranded as Truist Financial and offers an online help centre for its customer support. You can avail of BB & T Bank Customer Service 24/7 through the official website. The help centre assists with updating account info and account access, password setting, making a payment, disputing a charge, finding branch locations, BB & T login, technical support and troubleshooting, overcharging complaints, scheduling an appointment, payments plans and arrangements, emergency support, and other services. It also allows you to up with the BB & T Bank Customer Support live person, available Monday through Friday from 8:00 am to 8:00 pm ET and Saturday from 8:00 am to 5:00 pm ET.
BB & T Bank offers a live chat to aid its customer support. The BB & T Bank Customer Service chat is an automated virtual chat assistant available 24/7 only via the mobile app. It helps with real-time alerts and COVID-19 updates, scheduling appointments, credit card and loans, charging and rates, payments plans and billing, BB & T Bank near-me, account access, and other services.
Rather than live chat, you can also chat with BB & T Bank Customer Support via the following social accounts;
Facebook: https://www.facebook.com/truist
Twitter: https://twitter.com/BBT
Instagram: https://www.instagram.com/truist
LinkedIn: https://www.linkedin.com/company/bbtnowtruist
YouTube: https://www.youtube.com/channel
If you are a Twitter or Facebook user, you can avail of the fastest BB & T Bank Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter BB & T Bank customer care, and you will get a reply in a few minutes. It is available 24/7.
BB & T Bank Customer Support Phone Number
The fastest way to contact BB & T Bank Customer Care is via phone numbers. The BB & T Bank Customer Service Phone Number is 1 888 228 6654 (toll-free). You can also call on 1 800 226 5228 and 1 910 914 8250 (BB & T Bank Customer Service number), 1 844 487 8478 (for international customer care), 1 888 228 6654 (for BB & T online banking support), 1 888 833 4228 (for TDD customers support), and 1 800 295 5744 (for mortgage support). Call-back service is not available on all the above numbers. BB & T Bank Customer Service hours are Monday through Friday from 9:00 am to 9:00 pm ET, Saturday from 9:00 am to 5:00 pm ET and Sunday off. But the best time to call is at 9:15 am ET.
Another way to get in touch with BB & T Bank Customer Care is via email. The BB & T Bank Customer Service email is CEOLine@BBandT.com. You can also mail by filling out a feedback/complaint form via the website or the mobile app.
BB & T Bank Customer Support offers an online mobile app for customer support. The BB & T Bank mobile app is available for all Android and iPhone users. It helps with account access, billing and charges, payment plans, technical support and troubleshooting, BB & T Bank near-me, real-time alerts and Covid-19 updates, and other services. You can also contact the BB & T Bank Customer Care team via the mobile app, available Monday through Friday from 8:00 am to 8:00 pm ET and Saturday from 8:00 am to 5:00 pm ET.