The fastest way to avail of US Citizenship & Immigration Service (USCIS) Customer Service is via an online chat. The USCIS customer service chat is an online virtual assistant called Emma, available 24/7 only through the website. It helps with account access and password, VAWA and U Filling inquiries, real-time alerts and COVID-19 updates, technical support, payments, moving and complaints, certificates charges, and other services. You can also up with the USCIS Customer Service team and talk to a person through the website, available Monday through Friday from 8:00 am to 8:00 pm ET.
Rather than live chat, you can also avail of US Citizenship & Immigration Service (USCIS) Customer Support via an online help centre available 24/7 through the website. It helps with file application, account access, application status, scheduled appointments, technical support and software troubleshooting, moving or document replacement, USCIS near-me, immigration help, COVID-10 updates and alerts, fraud report, and other services.
Another way to contact USCIS Customer Care is via email. The US Citizenship & Immigration Service (USCIS) Customer Service email is public.engagement@uscis.dhs.gov. You can also mail to uscis.fios@uscis.dhs.gov (for customer service), hotlinefollowpi360.vsc@uscis.dhs.gov (for emergency customer care), foiapaquestions@uscis.dhs.gov (USCIS technical support) or by filling out an inquiry form through the website or via the mobile app.
US Citizenship & Immigration Service (USCIS) Phone Number
The best way to contact USCIS Customer Care is via phone numbers. The US Citizenship & Immigration Service (USCIS) Customer Service number is 1 800 375 5283 (toll-free). You can also call on 1 800 767 1833 (toll-free number for TTY customer support), 1 877 424 8374 and 1 877 247 4645 (for USCIS customer support), and 1 703 235 0780 (for privacy and fraud inquiries). Call-back service is not available on all the above numbers. US Citizenship & Immigration Service (USCIS) Customer Support hours are Monday through Friday from 8:00 am to 6:00 pm ET. But the best time to call is at 8:15 am ET.
You can also chat with USCIS Customer Support via the following social account:
Facebook: https://web.facebook.com/uscis
Twitter: https://twitter.com/uscis
Instagram: https://www.instagram.com/uscis
LinkedIn: https://www.linkedin.com/company/uscis
YouTube: https://www.youtube.com/uscis
If you are a Twitter or Facebook user, you can avail of the fastest US Citizenship & Immigration Service (USCIS) Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter USCIS Customer Care, and you will get a reply in a few minutes. It is available 24/7.
USCIS offers mobile apps for its customer support. The US Citizenship & Immigration Service (USCIS) Customer Support apps are available for all Android and iPhone users. It helps with resources, account access, legal documents, COVID-19 updates and alerts, payments and complaints, technical support, and other services. You can also contact the USCIS Customer Care team via the mobile app, which is available Monday through Friday from 8:00 am to 8:00 pm ET.