You can avail of Optus customer service via a mobile app. Optus mobile app is only available for Android and iPhone users. It helps with call translation, mobile and home Wi-Fi free connections, Optus login, payments, usage, free delivery, offers and real-time alerts, Optus pay, and other services. You can also contact Optus customer care via the mobile app, available 24/7.
Optus also offers an online help centre for its customer care. You can get Optus customer service 24/7 through the website https://www.optus.com.au/for-you/support/contact-us. It helps with billing, adding and changing plans, Optus technical support, account access, sales, moving and disconnecting, complaints, Optus near-me, business support, and other services.
Another way to get in touch with Optus is via email. Optus customer service email is info@optus.com.au. You can also mail at dpo@optus.com.au (for Optus legal support) and advertisingos@.com.au (for media franchising care).
Optus Customer Support Phone Number
The best way to contact Optus customer care is via phone numbers. Optus customer service toll-free number is 1 800 555 937 (Optus customer service number 24/7). You can also call on 1300 752 724 (for sales support, available Monday through Friday from 8:00 am to 7:00 pm AEST and Saturday/Sunday from 9:00 am to 5:00 pm AEST) and 1300 555 241 (Optus moving and disconnecting support, available Monday through Friday from 8:00 am to 6:00 pm AEST and Saturday/Sunday from 9:00 am to 5:00 pm AEST). But the best time to call is at 2:45 pm AEST. Call-back service is not available on all the above numbers.
Optus offers its customer care via live chat. Optus customer service chat is only available via the mobile app. It helps with billing and payments, moving and disconnecting support, Optus technical support, account access, moving, and other services. You can also chat with Optus customer support via the following social accounts;
Facebook: https://www.facebook.com/optus
Twitter: https://twitter.com/Optus
Instagram: https://www.instagram.com/optus
Pinterest: https://www.pintesrest.com/optus
LinkedIn: https://www.linkedin.com/company/optus
YouTube: https://www.youtube.com/user/yesoptus
If you are a Twitter or Facebook user, you can avail of the fastest Optus Customer support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter Optus customer care, and you will get a reply in a few minutes. It is available 24/7.