Air New Zealand is an airline company that offers an online support corner for its customer care. You can avail of Air New Zealand Customer Service 24/7 through the official website. The support corner helps with trip planning and flight booking, check-in and account management, baggage support, real-time alerts and COVID-19 updates, refunds/complaints and suggestions, technical support, Air New Zealand login, billing and payments, credit card lost or stolen, flight status, overcharging complaints, and other services. It also allows you to up with an Air New Zealand Customer Service live person via the support corner, available Monday through Friday from 9:00 am to 5:00 pm NZ Time.
Air New Zealand offers a live chat for its customer care. The Air New Zealand Customer service Chat is an automated virtual chatbot called Oscar, available 24/7 through the official website or the mobile app. You can also chat with Air New Zealand live agent via this chatbot, open from Monday through Sunday, 24 Hours. It helps with COVID-19 updates and travel requirements, manages booking and existing reservations, account management, baggage inquiries, billing and payments, refunding, Air New Zealand credit card support, check-in, and other services.
Rather than live chat, you can also chat with Air New Zealand Customer Support via the following social accounts;
Facebook: https://www.facebook.com/AirNewZealand
Twitter: https://twitter.com/FlyAirNZ
Instagram: https://www.instagram.com/airnz
LinkedIn: https://www.linkedin.com/company/air-new-zealand
YouTube: https://www.youtube.com/channel/UCtQp6YD3Uc7Q439xlWL6APA
If you are a Twitter or Facebook user, you can avail of the fastest Air New Zealand Customer Support. Submit an entry form through the app or website. It is available 24/7.
Air New Zealand Customer Care Phone Number
The best way to contact Air New Zealand Customer Care is via phone numbers. The Air New Zealand Customer Service Phone Number is 1 800 262 1234 (toll-free). You can also call on 1 866 767 2247 (for baggage services) and 1 800 262 2468 (for travel agents care). Call-back service is not available on all the above numbers. Air New Zealand Customer Service Hours are Monday through Friday from 8:00 am to 5:30 pm NZ Time, excluding national holidays. But the best time to call is at 3:15 pm NZ Time.
Another way to get in touch with Air New Zealand Customer Care is via email. The Air New Zealand Customer Support Email is media@airnz.co.nz. You can also mail to Air New Zealand Customer Support by filling out a feedback/complaint form available through the official website or the mobile app.
Air New Zealand Customer Service offers an online mobile app to aid its customer support. The Air New Zealand mobile app is available for all Android and iPhone users. It helps with booking and reservation, cancelling/changing flights, billing and payments, Air New Zealand near-me, technical support, credit card and charges, overcharging complaints, flight status and refunds, and other services. You can also contact with Air New Zealand Customer Care team via the mobile app, available Monday through Friday from 8:00 am to 5:00 pm NZ Time.