Macy’s offers its customer support via an online help desk. You can avail Macy’s customer service through its website page. It helps with missing, refund, return and refund orders, technical support, and shipping rates services. It is available 24/7.
Macy’s customer service also provides its mobile app support. Macy’s mobile app includes Macy’s and parade Ready apps available only for iPhone users. Through it, enjoy free notifications for early access and exclusive deals. It helps with your current orders and rewards balance. You can quickly find your unique order bar code & store pickup details and get free store modes and feeds. Create your lists and get fashion advice from Macy’s Fashion Experts 24/7.
Macy’s Customer care does not support live chat assistants. But you can chat with Macy’s customer support via the following social accounts;
If you are a Twitter or Facebook user, you can avail fastest Macy’s customer service by submitting an entry form through the app or website. Send a tweet or messenger text to Twitter and Facebook customer support, and you will get a reply in a few minutes. It is available 24/7.
Macy’s Customer support Number
The best way to contact Macy’s customer care is via phone number. Macy’s customer service toll-free number is 1 513 573 7912 It helps with general support questions and bill services. You can also call on 1 888 822 6229 (checking Macy’s credit card), 1 212 494 1621 and 1 888 529 2254 (investor relations support), 1 800 456 2297 and 1 800 622 9233 (for sales and reservation services), and 1 678 474 2000 (International Macy’s shipping customer service). Call-back service is not available on all the above numbers. Macy’s customer services hours are Monday through Friday from 9: 00 am to 5: 30 pm, and Saturday-Sunday from 10:00 am 10: 00 pm EST. But the best time to call is at 9: 10 am EST.
You are also able to get Macy’s customer service via the following Macy’s email;
[email protected] (customer support)
[email protected] (for investors or franchising services)
[email protected] (Macy’s media services)
Macy’s also provides Macy’s near-me support. You can find a nearby Macy’s store via the website or mobile app.