Macy Credit Card Customer Service

Thank you for calling Macy’s Credit Customer Service, your call may be monitored or recorded for quality assurance, our menu has changed please listen to all options before making your selection.
If you are calling with questions about viewing your Macy’s star rewards account online or if you are having difficulty paying your account online press 1.
If you are calling about your Macy’s star reward account balance press 2,
if you are calling to request a credit line increase on your Macy’s star rewards account press 3
if you are calling with questions about placing an order on Macy’s.com or about a returned item that was purchased on Macy’s.com press 4
for all other calls please hold.
Thank you for calling our credit center your call is important to us, all calls are answered in the order received, so please hold and a representative will be with you momentarily.

Macy Credit Card Phone Number