Lufthansa is a German airline service company that offers an online help centre for customer care. You can avail of Lufthansa Customer Service 24/7 through the help centre, available through the official website. The help centre assists with reservations and ticket changes, delayed/cancelled flights, billing and payments, advantage programs, special-assistant support, baggage and flight inquiries, WestJet credit card care, recipient and refunds, technical support, overcharging complaints, flight insurance, other services. It also allows you to up with Lufthansa Customer Service live person, available Monday through Sunday from 12:00 am to 12:00 pm EST.
Lufthansa offers a live chat for its customer care. The Lufthansa Customer Service Chat is an automated chatbot called Elisa, available 24/7 through the official website or the mobile app. You can also chat with a Lufthansa live agent via this chatbot, open from Monday through Sunday from 12:00 am to 12:00 pm EST. It helps with COVID-19 updates and travel requirements, manages booking and existing reservations, account management, baggage inquiries, billing and payments, refunding, Lufthansa credit card support, check-in, technical support, and other services.
Rather than live chat, you can also chat with Lufthansa Customer Support via the following social accounts;
Facebook: https://www.facebook.com/Lufthansa
Twitter: https://twitter.com/Lufthansa_USA
Instagram: https://www.instagram.com/lufthansa
Pinterest: https://www.pinterest.com/Lufthansa
LinkedIn: https://www.linkedin.com/company/lufthansa
YouTube: https://www.youtube.com/user/Lufthansa
If you are a Twitter or Facebook user, you can avail of the fastest Lufthansa Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter Lufthansa customer care. It is available 24/7.
Lufthansa Customer Support Phone Number
The best way to contact Lufthansa Customer Care is via phone numbers. The Lufthansa Customer Service Phone Number is 1 800 645 3880 (toll-free). You can also call on 1 866 953 2294 (Lufthansa internet service centre support). Call-back service is not available on all the above numbers. Lufthansa Customer Service Hours are Monday through Sunday, 24 Hours, excluding national holidays. But the best time to call is at 4:30 pm EST.
Another way to get in touch with Lufthansa Customer Care is via email. The Lufthansa Customer Service Email is customer.relation@lufthansa.com. You can also mail to dataschutz@dlh.de (for privacy and DMCA inquiries) and by filling out a Lufthansa Customer Support feedback/complaint form, available through the official website or the mobile app.
Lufthansa Customer Service offers an online mobile app to aid its customer support. The Lufthansa mobile app is available for all Android and iPhone users. It helps with products and programs, reservations and tickets, travel info, advantage program, Lufthansa, technical support, billing and payments, special assistance, credit card lost or stolen, real-time alerts and COVID-19 updates, trip insurance, Baggage FAQs, and other services. You can also contact with Lufthansa Customer Care team via the mobile app, available Monday through Sunday from 12:00 am to 12:00 pm EST.