Aetna is an American-managed healthcare company that offers an online help centre for its customer support. You can avail of Aetna Customer Service 24/7 through the help centre, available via the official website. The help centre assists with health care FAQs, account management, network applications, billing and charges, termination provider, Aetna login, delayed claim complaints, coverage inquiries, insurance membership, technical support, medical applications and participant’s news, and other services. It also allows you to up with Aetna Customer Service live person through the help centre, available Monday through Friday from 8:00 am to 8:00 pm EST.
Aetna offers a live chat medium to aid its customer care. The Aetna Customer Service Chat is an online agent-based chatbot, available Monday through Friday from 8:00 am to 6:00 pm EST. It helps with account access and password resetting, billing and payments, technical support, special assistance, health care FAQs, Aetna credit card support, delayed claim complaints, coverage inquiries, insurance membership, medical applications, and other services.
Rather than live chat, you can also chat with Aetna Customer Support via the following social accounts;
Facebook: https://www.facebook.com/aetna
Twitter: https://twitter.com/aetna
Instagram: https://www.instagram.com/aetna
LinkedIn: https://www.linkedin.com/company/aetna
YouTube: https://www.youtube.com/aetna
If you are a Twitter or Facebook user, you can avail of the fastest Aetna Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter Aetna Customer Care. It is available 24/7.
Aetna Customer Support Phone Number
The best way to contact Aetna Customer Care is via phone numbers. The Aetna Customer Service Phone Number is 1 800-US-AETNA (1 800 872 3862, toll-free). You can also call on 1 877 238 6200 and 1 855 372 9132 (for Aetna Customer Service), and 1 800 238 6247 (for Aetna Customer Support). Call-back service is not available on all the above numbers. Aetna Customer Service Hours are Monday through Friday from 8:00 am to 6:00 pm EST, excluding national holidays. But the best time to call is at 8:15 am EST.
Another way to get in touch with Aetna Customer Care is via email. The Aetna Customer Service Email is privicy@aetna.com. You can also mail to Aetna Customer Support by filling out a feedback/complaint form, available through the official website or the mobile app.
Aetna Customer Support offers an online mobile app for its customer support. The Aetna mobile app is available for all Android and iPhone users. It helps with account management, real-time alerts and updates, password resetting, billing and payments, health care programs, Aetna near-me, technical support, charge plan and refunds, and other services. You can also contact the Aetna Customer Care team via the mobile app, available Monday through Friday from 8:00 am to 8:00 pm EST.