Having issues to contactKroger customer service representative? Ask us for help!
Coupons & Promotions1-866-221-4141
How To Contact
Thank you for calling our Kroger Family of Stores, including Dillon’s, Food for Less, Fred Meyer, Fry’s, King Soopers, Ralph’s, Smith’s and QFC.
Please listen carefully to all menu options before making a selection as our options have recently changed.
If you have questions about your fuel point balance or fuel discounts press one.
Did you know you can view your fuel point balance and history online or through our mobile app, for information how to view your fuel points online, press one.
To view your fuel points online, just sign in to your online account, click on my account and then my points to view your point summary and redemption history. You can also find your point information on the mobile app tapping the reward section. If you need information on how to set up a digital account or downloading our digital app, please press one.
To speak with a customer service ambassador, please press two.
For information to set up a digital account to begin using digital coupons and view your fuel points on our website and mobile app, press two.
For the retail store, pharmacy or the little clinic location nearest you, press two.
To stick with a customer service ambassador regarding your loyalty card or fuel programs, a store experience, or a community rewards programs, press three.
If you have questions about your digital or mobile account, our website or digital coupons, press four.
If you have questions or concerns regarding products, purchased in our stores or if you’re call is concerning a national or local recall announcement, press five.
For questions regarding our $4 generic drug programs, or to schedule your flu shot, press six.
For out gift-card services press seven.
If you would like to know more about products and services we provide, press eight.