Xcel Energy does not offer live chat customer support. But you can avail of Xcel Energy Customer Service via an online help centre, available 24/7 through the website. It helps with billing and payments, prices, outages and safety, building and remodelling, Xcel login, account access, rebates and savings, business and commercial care, technical support, moving and changing, overcharging complaints, and other services. You can also up with the Xcel Energy Customer Care agent through the help centre, which is available 24/7.
Rather than a live chat, you can still chat with Xcel Energy Customer Support via the following social accounts;
Facebook: https://web.facebook.com/xcelenergy
Twitter: https://twitter.com/XcelEnergy
Instagram: https://www.instagram.com/XcelEnergy
Pinterest: https://www.pinterest.com/xcelenergy
LinkedIn: https://www.linkedin.com/company/xcel-energy
YouTube: https://www.youtube.com/XcelEnergyVideo
If you are a Twitter or Facebook user, you can avail of the fastest Xcel Energy Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter Xcel Energy Customer Care, and you will get a reply in a few minutes. It is available 24/7.
Xcel Energy Customer Support Phone Number
The best way to contact Xcel Energy Customer Care is via phone numbers. The Xcel Energy Customer Service number is 1 800 895 4999 (toll-free). You can also call on 1 800 895 1999 (for electrical outage), 1 800 895 2999 (Xcel gas emergency), 1 800 895 4999 and 1 800 481 4700 (residential and business customer service), and 1 800 628 2121 (Xcel Energy builder’s call-line). Call-back service is not available on all the above numbers. Xcel Energy Customer Service hours are 24/7. But the best time to call is at 9:00 am EST.
Another way to get in touch with Xcel Energy Customer Care is via email. The Xcel Energy Customer Service email is inquiry@xcelenergy.com. You can also mail by filling out a form through the website or via the mobile app.
Xcel Energy offers a mobile app for its customer support. The Xcel Energy Customer Support mobile app is available for all Android and iPhone users. It helps with account management, Energy insights, real-time alerts and updates, billing and payments, Xcel login, specialized saving programs, navigation and technical support, Xcel Energy near-me, privacy and security care, and other services. You can also contact Xcel Customer Care via the mobile app, which is available 24/7.