You can avail of USAA Customer Support via live chat. USAA Customer Service chat is an online automated virtual agent available 24/7. It helps with password and ID resetting, account access, USAA login, online registration, membership eligibility, auto-claim reporting and status checking, balance history, technical support, USAA near-me, and other services. You can also contact the USAA Customer Care team via this chatbot, available Monday through Friday from 8:00 am to 5:00 pm CST.
Rather than live chat, you can also chat with USAA Customer Support via the following social accounts;
Facebook: https://www.facebook.com/USAA
Twitter: https://twitter.com/USAA
Instagram: https://www.instagram.com/usaa
Pinterest: https://www.pinterest.com/usaa
LinkedIn: https://www.linkedin.com/company/usaa
YouTube: https://www.youtube.com/user/usaa
If you are a Twitter or Facebook user, you can avail of the fastest USAA Customer Service. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter USAA Customer Care, and you will get a reply in a few minutes. It is available Monday through Friday from 9:30 am to 5:00 pm EST.
Another way to get in touch with USAA Customer Care is via email. The USAA Customer Service email is humanresources@usaa.com. You can also mail to abuse@usaa.com (for USAA security and privacy service) and external_communication@usaa.com (USAA media support), and by filling out a form via the website or the mobile app.
USAA Customer Support Phone Number
The best way to contact USAA is via phone numbers. The USAA Customer Service toll-free number is 1 800 531 8722 (USSA Customer Service 24/7). You can also call on 1 800 531 8555 (for 24/7 roadside assistant), 1 800 531 6095 and 1 800 531 8111 (for USAA general info), 1 800 531 7154 (for privacy inquiries), 1 800 531 0341 (USAA mortgage loans and services), and 1 888 452 7754 (for auto glass repair or replacement support). Call-back service is not available on all the above numbers. USAA Customer Service hours are Monday through Friday from 7:00 am to 5:30 pm CST. But the best time to call is at 8:30 am CST.
You can avail of USAA customer support via an online help desk. The USAA Customer Care help desk is available 24/7 through the website. It helps with accessibility and translation service, USAA Customer Service auto insurance, online banking, billing and payments, investments, account access, technical support, shopping and discounts, mortgage loans, health and annuities, and other services. You can also up with the USAA live agent via the help desk, available Monday through Friday from 7:00 am to 5:00 pm CST.
USAA offers a mobile app for its customer support. The USAA Customer Service mobile app is available for all Android and iPhone users. It helps with password security, in-app chat assistance, real-time alerts and COVID-19 updates, smart browsing, billing and payments, account access, and other services. You can also contact the USAA Customer Care team via the mobile app, available Monday through Friday from 5:00 am to 5:00 pm CST.