The General is an automobile insurance service company that offers an online help centre for its customer support. You can avail of The General Customer Service 24/7 through the help centre available on the official website. The help centre assists with account management, getting insurance, making/chasing a claim, billing and payments, coverage questions, overcharging complaints and refunding, technical support, the General login, renewing coverage, claim status, real-time updates, insurance policy and inquiries, and other services. It also allows you to up with them, The General Customer Service live representative via the help centre, available Monday through Saturday from 7:00 am to 7:00 pm EST.
The General Customer Service does not support a live medium for its customer care. But you can still chat with The General Customer Support representative via the following social accounts;
Facebook: https://www.facebook.com/TheGeneralAuto
Twitter: https://twitter.com/TheGeneralAuto
Instagram: https://www.instagram.com/thegeneralauto
LinkedIn: https://www.linkedin.com/company/the-general
YouTube: https://www.youtube.com/user/TheGeneralInsurance
If you are a Twitter or Facebook user, you can avail of the fastest The General Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter, The General Insurance Customer Care. It is available 24/7.
The General Customer Care Phone Number
The best way to contact The General Customer Care is via phone numbers. The General Customer Service Phone Number is 1-844-GENERAL (1-844 327 9870, toll-free). You can also call on 1 866 519 7422 and 1 844 328 0306 (for The General Customer Service), 1 800 280 1466 and 1 800 280 1115 (for reporting fraud or complaints), and 1 844 536 2624 (for sales support and inquiries). Call-back service is not available on all the above numbers. The General Customer Service Hours are Monday through Thursday from 7:00 am to 9:00 pm EST, Friday from 7:00 am to 8:00 pm EST and Saturday from 8:00 am to 4:00 pm EST, excluding public holidays. But the best time to call is at 9:30 am EST.
Another way to get in touch with, The General Customer Care is via email. The General Customer Support Email is licensing@thegeneral.com. You can also mail to privicy@thegeneral.com (for privacy inquiries) and by filling out a The General Customer Support feedback/complaint form, available via the official website or the mobile app.
The General Customer Service offers an online mobile app to aid its customer care. The General mobile app is available for all Android and iPhone users. It helps with benefits and rewards, discount inquiries, billing and payments, charges and plans, technical support, the General near-me, membership inquiries, real-time alerts and updates, coverage questions, status claims and updates, account access and password resetting, overcharging complaints and refunding, and other services. You can also contact The General Customer Care team via the mobile app, available Monday through Saturday from 7:00 am to 7:00 pm EST.