Philippine Airlines is an international Philippine airline company that offers an online help centre for its customer support. You can avail of Philippine Airlines Customer Service 24/7 through the official website. The help centre assists with reservations and ticket changes, delayed/cancelled flights, billing and payments, advantage programs, special-assistant support, baggage and flight inquiries, Philippine Airlines credit card care, recipient and refunds, technical support, overcharging complaints, flight insurance, and other services. It also allows you to up with the Philippine Airlines Customer Service live person through the support centre, available Monday through Friday from 8:00 am to 5:00 pm EST.
Philippine Airlines Customer Care offers an online mobile app to aid its customer support. The Philippine Airlines mobile app is available for all Android and iPhone users. It helps with products and programs, reservations and tickets, travel info, advantage program, Philippine Airlines login, technical support, billing and payments, special assistance, credit card lost or stolen, real-time alerts and COVID-19 updates, trip insurance, Baggage FAQs, and other services. You can also contact with Philippine Airlines Customer Care team via the mobile app, available Monday through Friday from 8:00 am to 5:00 pm EST.
Another way to get in touch with Philippine Airlines Customer Care is via email. The Philippine Airlines Customer Service Email is wecare@pal.com.ph. You can also mail to baggage-tracing@pal.com.ph (for baggage assistance), dataprotectionoffice@pal.com.ph (for legal security and privacy) and by filling out a Philippine Airlines Customer Support feedback/complaint form, available through the official website or the mobile app.
Philippine Airlines Customer Care Phone Number
The best way to contact Philippine Airlines Customer Care is via phone numbers. The Philippine Airlines Customer Service Phone Number is 1 800 435 9725 (toll-free). You can also call on +632 8855 8888 (for baggage assistance and TTY customer support). Call-back service is not available on all the above numbers. Philippine Airlines Customer Service Hours are Monday through Friday from 8:30 am to 5:30 pm EST, excluding public and national holidays. But the best time to call is at 9:00 am EST.
Philippine Airlines offers a live chat for its customer care. The Philippine Airlines Customer service Chat is an online webchat available 24/7 through the official website or the mobile app. You can also chat with Philippine Airlines live agent via this chatbot, open from Monday through Friday from 8:00 am to 5:00 pm EST. It helps with COVID-19 updates and travel requirements, manages booking and existing reservations, account management, baggage inquiries, billing and payments, refunding, Philippine Airlines credit card support, check-in, technical support, and other services.
Rather than live chat, you can also chat with Philippine Airlines Customer Support via the following social accounts;
Facebook: https://www.facebook.com/PhilippineAirlinesGlobal
Twitter: https://twitter.com/flyPAL
Instagram: https://www.instagram.com/flypal
LinkedIn: https://www.linkedin.com/company/philippine-airlines
YouTube: https://www.youtube.com/user/flypaltv
If you are a Twitter or Facebook user, you can avail of the fastest Philippine Airlines Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter Philippine Airlines customer care, and you will get a reply in a few minutes. It is available 24/7.