Merck is an American pharmaceutical company that offers an online help desk for customer support. You can avail of Merck Customer Service Number – 1 800-444-2080, 24/7 through the help desk available on the official website. The help desk assists with account management, policy questions, billing and payments, Merck login, membership inquiries, overcharging complaints and technical support, real-time updates and COVID-19 updates, returns and refunds, Merck credit card support, products and equipment reviews, online services, fitness queries, customer privacy support, and other services. It also allows you to up with the Merck Customer Service live representative via the help desk, available Monday through Friday from 8:30 am to 5:30 pm ET.
Merck Customer Service offers an online mobile app to aid its customer care. The Merck mobile app is available for all Android and iPhone users. It helps with billing and payments, debit and credit card support, account management, Merck near-me, product reviews, real-time alerts and updates, professional physicians lessons and equipment reviews, COVID-19 news, Merck Customer Service refund, overcharging complaints, technical support, and other services. You can also contact with Merck Customer Care team via the mobile app, available Monday through Friday from 8:30 am to 5:30 pm ET.
Another way to get in touch with Merck Customer Care is via email. The Merck Customer Service Email is [email protected]. You can also mail to [email protected] (for media support) and by filling out a Merck Customer Support feedback/complaint form, available via the official website or the mobile app.
Merck Customer Service Phone Number
The best way to contact Merck Customer Support is via phone numbers. The Merck Customer Service Phone Number is 1 800-444-2080 (toll-free). You can also call on 1 800 672 6372 and 1 855 344 4971 (for legal and privacy inquiries), 1 908 740 5633 (for media support), and 1 908 740 4000 (Merck headquarters phone number). Call-back service is not available on all the above numbers. Merck Customer Service Hours are Monday through Friday from 8:30 am to 5:30 pm ET with the weekends off, including public holidays. But the best time to call is at 10:15 am ET.
Merck offers a live chat medium to aid its customer care. The Merck Customer Service Chat is an online agent-based chatbot, available via the mobile app or official website. Merck Customer Care agent is live 24/7. It helps with password setting, charging and refunding, product inquiries, technical support, Merck near-me, payments plan, and other services.
Rather than live chat, you can also chat with the Merck Customer Support representative via the following social accounts;
If you are a Twitter or Facebook user, you can avail of the fastest Merck Customer service. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter, Merck Customer Care. It is available 24/7.