Direct Express is a financial company that offers an online support centre for its customer support. You can avail of Direct Express Customer Service 24/7 through the official website. The support centre helps with reporting lost or stolen cards, balance inquiries, PIN changes, account access and password setting, transaction history requests, card issue and registration complaints, Direct Express login, card usage charges, billing and payments, technical support, overcharging complaints, dispute a charge, Direct Express near-me, and other services. It also allows you to up with the Direct Express Customer Service live-person via the support centre, available Monday through Friday from 7:00 am to 7:00 pm CST.
Direct Express offers a live chat to aid its customer support. The Direct Express Customer Service Chat is an automated virtual chatbot available 24/7. You can also chat with the Direct Express Customer Service live person via the chatbot available Monday through Friday from 7:00 am to 7:00 pm CST. It assists with card deposits, replacement cards, account info, a problem with a payment, lost or stolen card, dispute a charge, Direct Express login, real-time alerts and updates, technical support, and other services.
Rather than live chat, you can also chat with Direct Express Customer Support via the following social accounts;
Facebook: https://www.facebook.com/UsDirectExpress
Twitter: https://twitter.com/usdirectexpress
If you are a Twitter or Facebook user, you can avail of the fastest Direct Express Customer service. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter Direct Express customer care, and you will get a reply in a few minutes. It is available 24/7.
Direct Express Customer Support Phone Number
The best way to avail of Direct Express Customer Care is via phone numbers. The Direct Express Customer Service Phone Number is 1 888 741 1115 (toll-free, available 24/7). You can also call on 1 866 606 3311 (for cards that begin with 5115 63), 1 800 325 0778 (for cards that start with 5115 63, TTY customer support), 1 866 569 0447 (for cards that begin with 5332 48) and 1 1 765 778 6290 (for cards that start with 5332 48, TTY customer support). Call-back service is not available on all the above numbers. Direct Express Customer Service hours are Monday through Friday from 7:00 am to 7:00 pm CST. But the best time to call is at 8:05 am CST.
Direct Express Customer Care offers an online mobile app to aid its customer support. The Direct Express mobile app is available for all android and iPhone users. It helps with account access and Direct Express login, account registration, deposits and transactions details, debit and ATM card details, dispute a charge, real-time alerts and updates, lost or stolen cards, technical support, overcharging complaints, and other services. You can also contact the Direct Express Customer Care team via the mobile app, available Monday through Friday from 7:00 am to 7:00 pm CST.
Another way to get in touch with Direct Express Customer Care is via email. Direct Express Customer Support does not offer an email address. But you still mail by filling out a feedback/complaint form via the official website or the mobile app.