Cathay Pacific is an international Airline service company that offers an online help centre for its customer support. You can avail of Cathay Pacific Customer Service 24/7 through the official website. The help centre assists with booking and reservations, redeeming travel awards, online shopping and product inquiries, wellness insurance, billing and payments, Cathay Pacific login, requesting a flight certificate, real-time alerts and flight status, Cathay membership programs, overcharging complaints and refunding, baggage FAQs, technical support, and other services. It also allows you to up with Cathay Pacific Customer Support live person via the help centre, available 24/7.
Cathay Pacific Customer Service offers an online mobile app to aid its customer care. The Cathay Pacific mobile app is available for all Android and iPhone users. It helps with account management, online booking and reservation, payments and refunding, real-time flight status and COVID-19 travel requirements, flight inquiries, technical support, Cathay Pacific near-me, online shopping, special assistance, baggage support and delayed flight FAQs, and other services. You can also chat with the Cathay Pacific Customer Care team via the mobile app available 24/7.
Another way to get in touch with Cathay Pacific Customer Care is via email. The Cathay Pacific Customer Service Email is iad8bag@cathaypacific.com. You can also mail to dpo@cathaypacific.com (for legal care and DMCA inquiries) and by filling out a Cathay Pacific Customer Support feedback/complaint form, available through the official website or the mobile app.
Cathay Pacific Customer Support Phone Number
The best way to contact Cathay Pacific Customer Care is via phone number. The Cathay Pacific Customer Service Phone Number is 1 800 233 2742 (toll-free). You can also call on 1 866 892 2598 and 1 857 347 9560 (for baggage and Asia miles customer support), 1 877 609 2233 (Cathay Pacific Customer Care for TTY customers), and 1 833 556 6403 (for package inquiries). Call-back service is not available on all the above numbers. Cathay Pacific Customer Service Hours are Monday through Sunday, 24 Hours excluding national holidays. But the best time to call is at 1:30 pm EST.
Cathay Pacific offers a live chat medium for its customer care. The Cathay Pacific Customer Service Chat is an automated chatbot available 24/7 through the official website or the mobile app. You can also chat with Cathay Pacific live agent via this chatbot, which is open from Monday through Sunday, 24 Hours. It helps with COVID-19 updates and travel requirements, manages booking and existing reservations, account management, baggage inquiries, billing and payments, refunding, Cathay Pacific credit card support, check-in, technical support, and other services.
Rather than live chat, you can also chat with Cathay Pacific Customer Support via the following social accounts;
Facebook: https://www.facebook.com/cathaypacific
Twitter: https://twitter.com/cathaypacific
Instagram: https://www.instagram.com/cathaypacific
LinkedIn: https://www.linkedin.com/company/cathay-pacific
YouTube: https://www.youtube.com/cathaypacific
If you are a Twitter or Facebook user, you can avail of the fastest Cathay Pacific Customer Support. Submit an entry form through the app or website. Send a tweet or messenger text to Facebook and Twitter Cathay Pacific customer care, and you will get a reply in a few minutes. It is available 24/7.