Charter Communications Customer Service

Phone Numbers

  • Customer Service888-438-2427
  • Customer Service800-581-0081
  • Deals & Packages Concierge888-858-0822
  • Executive Customer Service314-965-0555
  • Moving & Address Change Concierge877-318-2092
  • Customer Service888-901-0354
  • New Customer Concierge888-715-3291

How To Contact

  • To order new services or to make changes to existing services press 1
    • all representatives are currently assisting other customers; we apologize for the delay please remain on the line and your call will be answered as quickly as possible by customer care agent.
  • for channel lineup changes press 2
    • Thank you for calling Charter Communications. For quality assurance purposes your call maybe monitored or recorded;
    • if you wish to become a new Charter customer please press 1
    • if you are an existing Charter customer and would like to add new services please press 2
    • for all other calls please press 3.
  • for technical assistance press 3
  • for billing questions or account balance information press 4
  • to change your schedule appointment press 5
  • to disconnect or remove services press 6.

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