CenturyLink Customer Service

Phone Numbers

Contact centurylink customer service through this phone number. For all other issues regarding centurylink internet, phone, Prism TV, cable, router, payments through quick bill pay, email login issues, technical support for small, medium and enterprise businesses, VoIP, Managed offices, cloud solutions, contact specific through below given phone numbers.

  • Hearing Impaired Service (TTY/TDD)1-800-223-3131
  • CenturyLink Internet Services1-877-348-9005
  • CenturyLink Phone Services1-877-348-9007
  • CenturyLink Prism TV Services1-866-314-4148

How To Contact

  • Welcome to Century Link residential services.
  • Please listen carefully as our options have recently changed
  • to become a Century Link customer press 1.
  • If you are an existing customer press 2
    • To speak to a consultant that can assist you please select one of the following six options.
    • To order new products and services or if you are moving and you need to transfer your services to a new location press 1
      • Want to learn about our products and services? It’s fast and easy. Visit us at www.centurylink.com/research
      • please enter the number you were calling about beginning with the area code.
    • To make changes to your existing services or discuss an order that has recently been placed press 2
    • For billing questions or to make a payment press 3
    • To remove or disconnect any of your products or services press 4
    • For repair and technical support or if any of your services are not working properly press 5.
    • For automated services like making a payment using your credit card, electronic funds transfer or to check your balance press 6.
  • if you are a business customer press 3.

Additional Customer Service Phone Numbers

  • Phone Number For Ordering Services1-866-963-6665
  • Contact Payment Specialists (Billing Dispute, Past1-800-423-8994
  • Disconnect or Cancel Services1-877-803-8414
  • CenturyLink Long Distance Service1-866-642-0444
  • Customer Support For Espanol1-800-624-7957
  • Small Business Sales (Managed Office, Cloud, bundl1-877-343-6480
  • Small Business Support (Managed Office, Cloud, bun1-855-891-4080
  • Business Sales (VoIP, Hosting, Networking)1-800-871-9244
  • Enterprise Support (Voice, Cloud, Colocation, Secu1-888-638-6771
  • Enterprise Sales1-800-784-2105
  • Business Cloud Solutions1-877-908-9657
  • Education Solutions1-800-777-9594
  • Media Contacts Customer Service (Residential)1-800-201-4099
  • Media Contacts Customer Service (Business)1-800-201-4102
  • Legacy Qwest (formerly Qwest) Customer Service (Re1-800-244-1111
  • Legacy Qwest Customer Service (Business)1-800-603-6000

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  • Centurylink Prism TV