American Airlines Baggage Customer Service

Phone Numbers

How To Contact

  • Thank you for calling the American Airline baggage service department. This call may be recorded for quality assurance.
  • For assistance in English, press 1.
  • This is American Airline baggage service. I can provide you with up to date information on your delayed bag. By the way, you an also check the status online at aa.com/bagstatus using the file locator on your delayed baggage receipt.
  • Okay, let’s begin. First, have you already filed a report for your delayed bag? Say yes or no.

     

    • No.
    • Please hold while I transfer you to a baggage service representative.

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