ADT Customer Service

Phone Numbers

  • Sales1 888-323-3121
  • New Customers888-510-8618
  • Deals & Packages Concierge888-858-0822
  • Moving & Address Change Concierge877-318-2092
  • New Customer Concierge888-715-3291

How To Contact

  • Thank you for calling ADT security services, calls maybe monitored for quality purposes.
  • For home security systems press 1
    • If you are an existing ADT customer press 1
      • If your alarm is going off now press 0
        • Your call maybe monitored for quality assurance.
        • Speaker 1: Thank you for calling ADT this is XXXX how may I help you?
      • if you are moving press 1.
      • To add protection to your system press 2,
      • for questions related to your ADT bill or payments press 3,
      • if you are calling about an alarm event or to test your system press 4.
      • To report trouble with your alarm handle press 5,
      • for all other calls please hold for the next available representative.
    • if you are interested in purchasing an ADT system press 2.
  • for business security systems press 2.